Frequently Asked Questions
Answers to questions I get most often from clients, readers, and followers. Don’t see your question? Email Amy for help!
If we work together virtually, do I have to install software on my computer?
Nope! We’ll use my patient portal, Simple Practice, to have a HIPAA-secured video chat. No need to install anything (although there is a handy mobile app if you’d like to try it)! I’ll help walk you through the process of finding the portal and getting set up.
Can I fill out my new client forms without a having a printer?
Absolutely! The patient portal will allow you to fill everything out digitally, without installing software. You can also save and come back to the forms if needed.
How long will we work together?
It’s hard to say before getting to know you, but I recommend new clients follow up more frequently in the beginning of our relationship. This helps best support you through the initial stages of our work and allows us frequent touchpoints to check in. We’ll work together to make a follow-up plan that safely supports your relationship while being financially feasible for you!
Can I use my insurance if we meet virtually?
At this time, I am contracted with United Healthcare and Aetna for Denver clients only. I am considered out-of-network with other companies and can provide you with a superbill that you will submit to your insurance company for reimbursement (reimbursement may vary). If we are meeting virtually or if I am not contracted with your insurance company, I offer sliding scale fees for clients with financial need.
I live outside of the US. Can we work together?
Unfortunately, at this time I am only able to take clients living within the United States. I apologize for the inconvenience!